State Farm® Insurance Agent Ryan Mason
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Eyitayo Omoyeni
September 25, 2024
5
out of
5
rating by Eyitayo Omoyeni
"I absolutely love the customer service and how Carlos took his time to explain all my options and allowed me to chose what's best for me at this time. The apps are user friendly."
We responded:
"Thank you so much for taking the time to leave us a 5-star review! We greatly appreciate your kind words and are thrilled to hear that you found our team to be thorough in explaining insurance coverages. At Ryan Mason State Farm, we believe that understanding insurance coverages is crucial for our clients to make informed decisions about their policies. We strive to provide clear and comprehensive explanations, ensuring that you have a full understanding of the coverage options available to you. Our team is dedicated to making the insurance process as transparent and straightforward as possible. We are delighted to know that our efforts have resonated with you. Your positive feedback inspires us to continue delivering exceptional service and going the extra mile to assist our clients. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We are always here to help. "
Victoria Williams
September 16, 2024
5
out of
5
rating by Victoria Williams
"Their office staff is great! Very knowledgeable and helpful and will find a good rate with good coverage!"
We responded:
"Thank you, Victoria, for the positive review! Our agency works hard to provide the right coverage for the best value. We are happy to hear that you are happy with our services and look forward to continuing to serve as your insurance agency in the future."
ankit pawar
September 10, 2024
5
out of
5
rating by ankit pawar
"Sarah was very responsive and aso managed to provide a very competitive quote. It was a smooth experience for me. Can definitely recommend Ryan Mason to anyone looking to get insurance."
We responded:
"Thank you for your kind words and positive review, Ankit! We're thankful to hear that you had a great experience with our team here at Ryan Mason State Farm. We strive to provide exceptional service and personal attention for our customers. Thanks again for trusting us with your insurance needs."
Rebecca Shields
September 7, 2024
5
out of
5
rating by Rebecca Shields
"After searching [even through brokers ] these folks especially Leslie Duffy has been phenomenal and patient and had the lowest prices. We needed home owners insurance and went ahead and changed our auto as well. Communication has been exceptional with Leslie and Sarah. Thank you for an easy transition."
We responded:
"Rebecca, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most. "
James Butler
August 29, 2024
5
out of
5
rating by James Butler
"Ryan Mason and his team are amazing! I am a Veteran and I have been with USAA for decades. After speaking with Ryan’s team, they were able to save us a lot of money! The greatest attraction for me was how Ryan and his team are very active members of our local community, and they truly care about the people of Midlothian, Tx!"
We responded:
"James...our team at Ryan Mason - State Farm Insurance Agency appreciates your positive feedback. As a small business, we thank you for taking the time to leave a review. We are glad you are satisfied with our service and look forward to assisting you further in the future."
Matthew Webb
August 23, 2024
5
out of
5
rating by Matthew Webb
"Affordable rates and great customer service!"
We responded:
"Matthew...our team at Ryan Mason - State Farm Insurance Agency appreciates you taking the time to give us positive feedback. It's great to hear that you are happy with our customer service, and we look forward to assisting you further in the future."
Deangelo Escamilla
August 19, 2024
5
out of
5
rating by Deangelo Escamilla
"I recently started a renters insurance policy but mistakenly forgot to include my unit #. Sarah was a great help in correcting my issue and providing me with the corrected documents needed so i wouldn’t be penalized by my complex, truly a great insurance company and agents here!"
We responded:
"Thank you, Deangelo, for the positive review! Our team works hard to provide a great insurance experience, so we are thrilled to hear that you are happy with our services. We are thankful that you are part of our State Farm family and look forward to continuing our relationship!"
Barbara Coulson
August 13, 2024
5
out of
5
rating by Barbara Coulson
"Excellent phone experience--very helpful obtaining car insurance...."
We responded:
"Barbara, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Brooke Sivils
August 12, 2024
5
out of
5
rating by Brooke Sivils
"Very helpful will help you with any insurance you are looking for"
We responded:
"Brooke...thank you for the five-stars. Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. "
Craig McKinney
August 8, 2024
5
out of
5
rating by Craig McKinney
"I appreciate all of the hard work and quick responses provided by the Ryan Mason State Farm team. They are so friendly and helpful."
We responded:
"Craig...our team at Ryan Mason - State Farm Insurance Agency is grateful for your positive feedback. As a small business, we appreciate you taking the time to leave a review. We are glad you are satisfied with our service and look forward to assisting you further in the future."
Julio Duran
August 1, 2024
2
out of
5
rating by Julio Duran
"I was paying originally $390 in the Oct of 2023 for 6 months for 2 vehicles full coverage for me and my wife then after the renewal they raised it to $453. I have not had an accident in 10 years or tickets. My wife had one accident in 2020 from an ice storm ( the vehicle slid out of the driveway and hit a parked car). I had life insurance with them to bundle to save money as well as the drive safe and it only saved me $10. They raised my premium for no reason but stating the insurance market is up everywhere. I left with progressive and saved more than half my money for the same thing I was paying."
We responded:
"Julio, thank you for taking the time to share your feedback. We understand that rising insurance rates can be frustrating, and we apologize for any inconvenience this may have caused. While my office does not control your insurance rates we understand that rates are influenced by a variety of factors, including market conditions, claims trends, and changes in state regulations. However, we continually strive to provide our customers with great interactions and excellent service. We would appreciate the opportunity to discuss your specific situation in more detail and explore ways we might be able to assist you. Please feel free to contact our customer service team directly at 469-537-7057 so we can address your concerns and work towards a satisfactory resolution. Thank you for your understanding and we would love to earn your business again in the future. "
Cas Lambert
July 10, 2024
5
out of
5
rating by Cas Lambert
"Fast, friendly service! Saved money versus previous insurer too."
We responded:
"Cas, thank you for your kind words! It is a pleasure to be your State Farm agent. My office is here for you whenever you need us most and I look forward to continuing our relationship for years to come! - Ryan Mason - State Farm Insurance Agent "
Bryan Mitchell
July 8, 2024
5
out of
5
rating by Bryan Mitchell
"Ryan Mason, Chelsea Smith and Sarah Moore made my experience obtaining insurance easy. I had great communication, and received immediate responses to my questions. Ryan even stayed after hours during one call to make sure I had the answers i needed. Chelsea was my main point of contact and I couldn't be happier or more impressed with her service and professionalism. Thank you all for the great experience!"
We responded:
"Bryan, we're happy to hear you were pleased with our service while shopping for your insurance policies! I'm grateful for the opportunity to assist with your insurance. Your satisfaction is our priority, and I'm here for any future insurance needs you may have. Thank you for choosing us! - Ryan Mason - State Farm Insurance Agent, Midlothian, TX"
Mark Waugh
June 26, 2024
5
out of
5
rating by Mark Waugh
"I just moved to Midlothian less than 2 weeks ago and needed car insurance. I went online and got quotes from progressive, geico, and other companies. But State Farm was cheaper. He walked me through the process and took time to explain everything to me. That is exactly what I needed since I am new to this. Ask for Carlos, he will take care of you. Great job!!!"
We responded:
"Mark, I'm overjoyed you found our car insurance rates competitive and Carlos provided you with excellent service. We're pleased to have helped you navigate the process smoothly. Thank you for choosing our office for your insurance needs! - Ryan Mason, State Farm Insurance Agent, Midlothian, TX"
Pamela Trevino
June 21, 2024
5
out of
5
rating by Pamela Trevino
"Highly recommend Devin Gray . I had a lot of questions and some challenging items come up , he was patient , knowledgeable and responded in a timely manner."
We responded:
"Pamela, I'm pleased to hear that Devin was patient, knowledgeable, and timely in addressing your questions and challenges. We're grateful for your positive feedback and look forward to assisting you with any future insurance needs. Thank you for recommending our services! - Ryan Mason - State Farm Insurance Agent, Midlothian, TX"
Rachel DePuew
June 20, 2024
5
out of
5
rating by Rachel DePuew
"Leslie was very helpful. She was able to save me over $300 per month with a little bit more coverage! Give these guys a chance. They work for you and actually care."
We responded:
"Thank you, Rachel, for sharing your positive experience with Leslie! We're thrilled to hear she could save you money while increasing your coverage. Our team is dedicated to providing excellent service and we're grateful for your feedback. Feel free to reach out for any future insurance needs! - Ryan Mason, State Farm Insurance Agent, Midlothian, TX"
Linda Holtze
June 19, 2024
5
out of
5
rating by Linda Holtze
"Leslie was very quick to respond. Asked a few questions. Quickly put together a quote to meet my basic needs. Allowed me time to talk with my husband and get back to her. Was easy to contact her back and she didn’t increase rates, no down payment just what she quoted."
We responded:
"Linda, I'm thrilled you found Leslie's service prompt and efficient! We're pleased you appreciated the tailored quote and seamless communication. Our office is here for all your insurance needs whenever you're ready! - Ryan Mason - State Farm Insurance Agent, Midlothian, TX"
JULIE FULLER
June 19, 2024
5
out of
5
rating by JULIE FULLER
"Best rates on car and home. Beat out 10 other quotes! Extremely fast and professional"
We responded:
"Thank you, Julie, for your fantastic review! We're thrilled to have provided you with the best rates on auto and home insurance. Our team is pleased to hear that you found our service extremely fast and professional. We're grateful for your trust in us and look forward to assisting you further! - Ryan Mason, State Farm Insurance Agent, Midlothian, TX"
david harrington
June 13, 2024
5
out of
5
rating by david harrington
"New member got great price on auto Quick friendly service"
We responded:
"David, we're thrilled you found a great price on auto insurance and experienced quick, friendly service! We're pleased to have provided you with a satisfying experience. If you ever need assistance in the future, our office is here to help! - Ryan Mason - State Farm Insurance Agent, Midlothian, TX"
Candace Lyon
June 6, 2024
5
out of
5
rating by Candace Lyon
"Chelsea was very helpful, kind, and courteous! So thankful for her assistance and State Farm!"
We responded:
"Candace, I'm happy to hear you found Chelsea helpful, kind, and courteous! If you ever need assistance in the future, our office is here for you! - Ryan Mason - State Farm Insurance Agent, Midlothian, TX"
Quintin Johnson
June 4, 2024
5
out of
5
rating by Quintin Johnson
"Absolutely fantastic experience with Ryan Mason’s State Farm agency! I had just moved to the area from out of state, but Chelsea made securing auto and renters insurance a breeze. They were incredibly responsive and efficient, handling everything seamlessly over email. This was a lifesaver as I was busy with work and unable to visit in person. The process was smooth, quick, and stress-free. Highly recommend Ryan Mason’s State Farm agency for anyone looking for top-notch insurance service!"
We responded:
"Quintin, your fantastic review truly brightened our day! I'm pleased Chelsea provided you with seamless auto and renters insurance services. We're grateful for your recommendation and look forward to assisting you with any future insurance needs. Thank you for choosing Ryan Mason's State Farm agency!"
Troy Whistman
May 30, 2024
5
out of
5
rating by Troy Whistman
"Ryan and his team provided great service as we shopped our insurance rates for renewal, and we're happy to be customers of theirs now. No question was an annoyance, and Ryan personally spent 45 minutes on the phone with me getting our three policies (home, auto, personal umbrella) activated."
We responded:
"Troy, we're happy to hear you were pleased with our service while shopping for your insurance policies! I'm grateful for the opportunity to assist with your home, auto, and personal umbrella coverage. Your satisfaction is our priority, and I'm here for any future insurance needs you may have. Thank you for choosing us! - Ryan Mason - State Farm Insurance Agent, Midlothian, TX"
Sandy Morataya
May 23, 2024
5
out of
5
rating by Sandy Morataya
"Great people"
We responded:
"Sandy, we're pleased to hear you had a great experience with our team! Providing exceptional service is our priority, and we're grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out. Thank you! - Ryan Mason, State Farm Insurance Agent, Midlothian, TX"
Ryan Weaver
May 7, 2024
5
out of
5
rating by Ryan Weaver
"Very easy to work with. They saved me on both auto and home insurance. Quick to respond to texts and emails. Would definitely recommend!"
We responded:
"Ryan, I'm thrilled to hear you found our service easy and efficient! We're pleased we could save you on both auto and home insurance. Thank you for recommending us, and we're grateful for your positive feedback! We're here for all your insurance needs. - Ryan Mason, State Farm Insurance Agent, Midlothian, TX"
Accounting @ Oak Floor Supply
April 22, 2024
5
out of
5
rating by Accounting @ Oak Floor Supply
"Ryan Mason at State Farm is the Best. He man made the policy conversion seem a breeze and save us $$$$. Thank you Ryan for your assistance."
We responded:
"Thank you for your kind words about our team! We are always looking for ways to ensure a seamless experience so we are happy that we delivered! Thank you for choosing our office, and hope to see you again soon! - Ryan Mason - State Farm Insurance Agent | Midlothian, TX"